20000 Kms with my Swift with an average of 11 KMPL

I’ve completed 20000 Kms with my Swift with an average of 11 KMPL. Its quite a fun to drive this car, handling is too good.
The car build quality is poor, it rattles a lot. Many time i dont feel like driving a B+ segment car.
The Maruti dealer service is very pathetic, i dont understand how they get these excellence awards from Maruti. I think Maruti should wake up now and should seriously think about delivering quality products & service to Indian customers.